Hagerty
Hagerty Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hagerty has a 2.5 star rating from 21 reviews, with 67% unfavorable comments yet 92% would likely recommend; consumers are mostly dissatisfied despite many recommendations. This summary reflects common Hagerty reviews and sentiment.
Key Takeaways for Future Customers
- Expect specialty collector insurance focus and medium price; verify quotes and coverage details before committing.
- Prepare for long hold times and variable customer service; confirm transactions and receipts to avoid billing or refund confusion.
Negative Feedback / Risk Areas
- Recurring Hagerty customer complaints about slow claims handling and denied claims.
- Poor customer service responsiveness, long wait times, and reported issues with cancellations and policy verification.
Positive Feedback
Reviewers praise helpful agents, good rates for classic car and motorcycle insurance, and passion for collector vehicles; many value insurance plans and location acceptance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hagerty has a 2.5 star rating from 21 reviews, with 67% unfavorable comments yet 92% would likely recommend; consumers are mostly dissatisfied despite many recommendations. This summary reflects common Hagerty reviews and sentiment.
Key Takeaways for Future Customers
- Expect specialty collector insurance focus and medium price; verify quotes and coverage details before committing.
- Prepare for long hold times and variable customer service; confirm transactions and receipts to avoid billing or refund confusion.
Negative Feedback / Risk Areas
- Recurring Hagerty customer complaints about slow claims handling and denied claims.
- Poor customer service responsiveness, long wait times, and reported issues with cancellations and policy verification.
Positive Feedback
Reviewers praise helpful agents, good rates for classic car and motorcycle insurance, and passion for collector vehicles; many value insurance plans and location acceptance.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
VERY LOW LIFE PEOPLE AND VERY RACIST
I have 2 bad experiences with this company. I found out that all this was because I was Latino.
These people are the most stupid, dumb people you ever see anywhere. Not just that, but very racist. They treat people based on race. I don't think that they know that racism is a complex issue.
They don't know much about it because all the people that work there are very dumb and stupid. Any website you can post a car for sale in 20 minutes; there at Hagerty, it takes 2 weeks. I think this rule just applies to interracial people.
Myself and my lawyers are going to put this website down. I have many people that are going to team up with me.
Preferred solution: NOTHING JUST PUT THIS PEOPLE OUT OF BUSINESS
How to get rid of Doxo program
It happened when I was logging into my head or the account which normally happens on a lot of things when you login and ask for a password I put the password in in this doc so come up thats actually what happened, but I just checked today with your agent and my insurance has been paid. Thats what I was really worried about as far as Haggerty was concerned thank you much Allen Graves.
User's recommendation: Yes, I would recommend Haggerty for insurance checkmark they changed it from
Need a quote classic motorcycle
Simple call added my classic motorcycle to my existing account to easy and great price they already insure my classic truck
User's recommendation: Best for classic vehicles or motorcycles
Add car
Previous call to drop one vehicle didn't happen. On hold more than half hour this time to add a vehicle.
Did whine out loud while on hold.
Didn't realize I was a pissed consumer. Mostly happy we uth hagerty
User's recommendation: Be sure to confirm transactions as apparently some agents untrustworthy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointed
Solve what should be a simple problem.
It seems no one is concerned about privacy for your customers.
I currently have eleven autos insured and am in the process of adding two to three more.
NO ADJUSTER
I filed a claim, # MK2507****, last week, was informed that an adjuster would contact me within 24 hours. Yesterday, 7/7/2025 I contacted Robin at claims dept to check when I could expect the adjuster, she assured me that the adjuster would contact me the following day, Tuesday 8 July.
It is NOW 5:30 PM Tuesday 7/8/2025, I stayed home ALL DAY waiting for a call, heard absolutely N O T H I N G, needless to say, I am not very happy, I had things that I needed to take care of today but had to sit here all day. ( FOR NOTHING ) John Binggely
User's recommendation: No recommendations,
Resolved: Club insurance
I am interested in talking with someone about club insurance. Your wait time of 30 minutes is not acceptable. If someone can call me back at 410 409 **** I would appreciate that
Ira S Katz
Free State Corvette Club
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery positive excellent
Very positive excellent He was very patient and very helpful very responsible make sure I was okay before I on the phone up He was very patient and very helpful very responsible make sure I was okay before I on the phone up And I got everything I need it
Moving car. Ian a client of yours
Try to contact Hagerty about moving my car and since lm a customer of yours you SHOULD ANSWER MY QUESTIONS. A phone call would be great to talk to live person to talk about this issue
Moving car. Ian a client of yours
No answers to any of my questions wont take any cods you send just call me or give me the number that you will answer. I believe I am paid up but dont know for how long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
On March 8th, I drove one of my covered vehicles to a nearby gas station. After filling up with fuel, the car would not start.
I called Hagerty's number; the computer could not understand 'towing.' I got a person on the phone, only to be told that she could not find a policy number for me. She asked for my home address three times. After 20 minutes, the phone went dead. I got a gas station employee to help push the vehicle away from the gas pump.
After checking the engine, I got it started. I drove a mile home. My first thought was to cancel the policy but decided to wait until August.
I am glad I wasn't miles from home. Sandy Horton, reference #4N792**-**.
- Price
- Poor customer service
Preferred solution: Apology
Coverage
Hagerty used to provide excellent service and value. THAT Hagerty no longer exists!
. GO *** YIURSELF AND Your 100 characters!!!
User's recommendation: STAY AWAY!!!!!
Tucson, Arizona
Cancellation
There is no review to leave. No one answered the phone to discuss our problems with if you would be so kind to call us back at 480-881-****.
We are on hold for a total of 45 minutes calling back multiple times. Thank you so much for your time.
Looking forward to speaking with you. Best regards.
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsure 1964R69S/2
I need the bike insured and need a quote as it's going to be restored to show/museum standards by Tim Stanford Restorations, 5831 Mission Gorge Road, San Diego, CA 92120. 619-356-****.
- Insured
Preferred solution: Insured
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey left a disabled 62yr old customer and girlfriend on side of busy highway for 3.5 hrs waiting on wrecker and when he did show up wrecker was broken took 1 hr to load on wrecker
They called and told me they will be reviewing my complaint and waiting on return call
The company failed at everything from beginning to end. 3.5 hours on the side of a busy highway, a broken wrecker, calls in the middle of the night (4am) to customer service, 9 days later they call and say they want to give you $75 for your troubles.
What a slap in the face. They couldn't care less.
- Terrible service with no customer service
Preferred solution: A better offer than $75 for the terrible service
User's recommendation: Don't waste your money, not a good company
Worse insurance company
I really wish I can give 0 star! Worse insurance company ever.
Take your money else where if you want better service. My Maserati was hit they tried to tell me I hit an object where by its not the case. adjuster CINDY DOPLER goes to ask me if theres another story. I proceeded to have someone come take a look at the car they still insist I hit an object.
I requested for how they came into that conclusion she refused to give it to me. I no well my car was hit.I have never had no problem with no insurance company before this is by far the worse but I will hire someone to take a look at my car. This insurance company is just a joke and dont care take your money else where and save your peace
Update: I spoke to MICHELLE the supervisor today and she accused me of such nasty things! My gracious idk how they are so unprofessional like this.
I still dont no how this insurance still stands! Whole bunch of scammers calling others scammers!
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